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Help Center

Search practical guidance for account access, billing, privacy, safety, product setup, and service status.

Account access

Create an account, sign in, or recover access.

  • Create an account
  • Sign in to an existing account
  • Reset your password
Open Account access
Billing and plans

Understand plans, credits, trials, and billing support.

  • How credits work
  • Compare plans
  • Billing help and cancellations
Open Billing and plans
Privacy and data

Review privacy terms, deletion guidance, and account data policies.

  • Privacy policy
  • Data deletion guidance
  • Account data requests
Open Privacy and data
Safety and crisis resources

Find immediate crisis resources, understand the limits of AI conversations, and report a safety concern.

  • Immediate crisis resources
  • Limits of AI conversations
  • Report a safety concern
Open Safety and crisis resources
Explore the product

Choose the Charigent capability that fits the work you want to do.

  • AI chat and images
  • Charigents and workflows
  • Publishing and automation
Open Explore the product
Support resources

Find the right channel for technical, privacy, or account questions.

  • Contact support
  • Check service status
  • Find policy pages
Open Support resources
Service status

Check current service health before troubleshooting a local issue.

  • Live service checks
  • Refresh timing
  • When to contact support
Open Service status
Ready to begin?

Create an account and evaluate the workflows enabled for your selected plan.

Create an account
Need account help?

Sign up or sign in to manage your account settings inside Charigent.

Contact support
Need policy details?

Privacy, terms, cookies, data-deletion guidance, and immediate crisis resources are public.

Review policies

Frequently Asked Questions

How do I get access?

Create an account from the sign-up page. If you already have an account, sign in to continue where you left off.

How do AI credits work?

Paid plans include a monthly usage allowance. Metered AI operations draw from that balance, and Charigent shows an estimate before supported operations run.

What happens after my trial?

New accounts receive a 14-day evaluation with included credits for metered AI usage. A payment card is required to start the trial, and it converts automatically to your selected paid plan when the trial ends. We'll email you 3 days before with the exact amount, and you can cancel anytime before then.

How do I get billing help?

Use the support page for billing questions. Signed-in customers can also manage plan and billing settings from their account.

Where can I review privacy and safety information?

Charigent publishes its privacy, terms, cookie, and data-deletion information plus immediate crisis resources. Contact support for an account-specific request.

Still need help?

Tell our support team what happened and what you expected to see.

[email protected]